Qualified imported foods should have Chinese labeling on the package, which includes food name, ingredients, country of origin, storage conditions, domestic distributor name and phone number, the date of manufacture, shelf life, nutrition information, etc.
A case that court had ordered the shop owner to pay 10 times as much as compensation for a consumer who purchased health food products online without Chinese labeling.
On April 5, one consumer purchased 19 cans of evening primrose oil soft capsules imported from Australia online for a total of 2052 Yuan. After receiving products, he found that no Chinese labeling, health food approval number and logo on the package of product.
In addition, the consumer also doubted about whether evening primrose oil could be used, so he had a consultation with NHC, and got a reply that the evening primrose oil was not approved as novel food ingredient. Therefore, the consumer believed that his legitimate rights and interests were damaged, and then he took legal action against the online store.
According to the law, if the goods or services provided by operators do not meet the quality requirements, consumers can return the goods in accordance with regulations, and operators should also afford the necessary costs such as transportation. Meanwhile, if operators know that the food products do not meet the food safety standards, consumers can not only claim the compensation for loss, but also ask operators to pay ten times the price or three times the loss.
As the above mentioned, the court ordered the plaintiff to return the goods (the shipping costs were afforded by the online store), and the online store returned the payment and claimed the compensation against plaintiff for 20520 Yuan in one lump sum.
We summarized the requirements of food labels and food nutrition labels, please click the following link for more informations: